Terms & Conditions

Information details of the seller:

Guðrún Dröfn Ragnarsdóttir, Búðavaði 19, 110 Reykjavík, Iceland

Email:  info@ragnarsdottir.is

Phone: +354 8965824

ID number: 241169-3329

Shipping:

All orders are shipped within 3 working days with the Icelandic shipping company Íslandspóstur.  All orders are shipped with Standard shipping. Accurate shipping cost will be calculated at checkout. We can not be held responsible for any delay caused by Íslandspóstur.

Payments:

Payments for products must be made at the time of placing your order.  We do not store credit cards details nor do we share customers details with any 3rd parties.  Your payments go through secure payment gateways.

Since this shop ships from Iceland all prices are exclusive of VAT.  Please be aware that you might have to pay VAT and/or customs upon the product arriving in you country.

Product descriptions:

All the information on our website is accurate to the best of our knowledge.  Colour names are for your convenience only. Because of the difference in witch computer or phone screens display colours, the colour that you see may not match the actual colour of the product.

Returns and refunds:

You can return your order within 14 days after delivery and get a full refund.  For a full refund you need to contact us in writing (by email or letter) within 14 days after delivery.  The products must be returned unused and in a re-sellable condition.  You will be responsible for the original shipping cost and the cost of returning the goods. We take no responsible for the transit back to us. After receiving the goods and accepting their conditions, a credit will appear on your credit or debit card within thirty days.  The return informations for the goods are:  Guðrún Dröfn Ragnarsdóttir, Búðavað 19, 110 Reykjavík, Iceland.

If you find that any product is faulty, then please inform us via email within 14 days.

Privacy policy:

All personal information will be strictly confidential and will not be given or sold to a third party.

Legal notice:

Terms and Conditions are in accordance with Icelandic law.